We collect personal information about you when you provide it to us:
to sign up to receive our emails
to make purchases from our online shop
to participate in online campaigns (eg petitions or other actions)
to use online tools (eg our Rate Your Walk tool)
to register for events
and indirectly, eg...
when you visit our website (please see the ‘visiting our website’ section below).
When we obtain your personal information we have legal obligations towards you when we use your information
This personal information may include details such as your name, address, mobile number, email address, or the amount you have donated.
The personal information we collect about you may be used by Living Streets for the following purposes:
to provide you with services, products or information you have requested
to address emails correctly
to determine who your MP, councillor or other representative is when you opt to take part in an online campaign action
to process your donations
to monitor the service we provide to you
to provide you with information or other communications about Living Streets
to satisfy legal obligations which are binding on us, for example in relation to regulatory, government and/ or law enforcement bodies with whom we may work (for example requirements relating to the payment of tax or anti-money laundering);
for the prevention of fraud or misuse of services; and/or for the establishment, defence and/ or enforcement of legal claims.
The Data Protection Act 2018 requires us to rely on one or more lawful bases to use your personal information. We consider the grounds listed below to be relevant:
Where you have provided your consent for us to use your personal information in a certain way (for example, we will ask for your consent to use your personal information to send you fundraising material by email, and we may ask for your explicit consent to collect special categories of your personal information).
Where necessary so that we can comply with a legal obligation to which we are subject (for example, where we are obliged to share your personal information with regulatory bodies which govern our work and services).
Where necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract (for example, if you apply to work for/ volunteer with us).
Where it is in your/ someone else’s vital interests (for example, in case of medical emergency suffered by a beneficiary).
Where there is a legitimate interest in us doing so.
The Data Protection Act 2018 allows us to collect and process your personal information if it is reasonably necessary to achieve our or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights).
In broad terms, our “legitimate interests” means the interests of running Living Streets as a charitable entity and pursuing our aims and ideals such as achieving a better walking environment and inspiring people to walk more.
When we process your personal information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
If you choose to provide your personal details to Living Streets you agree that your personal information may be displayed as set out above.
If you are notified on a Living Streets site that your information may be used to allow Living Streets to contact you for "service administration purposes", this means that Living Streets may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance.
We will not contact you for promotional purposes, such as notifying you of new services from Living Streets unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.